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For Patients

For Patients

Patient Resources

Save Money, Save Time, Save Your Life

How the SVMS HIE helps you.

Most healthcare organizations are closed evenings, weekends and holidays. At those times, SacValley MedShare allows doctors to access information 24 hours a day. Many northern Californians travel for personal and professional reasons. Emergencies can happen far away from your primary care and medical records. Patient care is improved when specialists and primary care physicians communicate. Sharing test results, coordinating care, and providing timely feedback improves the quality of care.

What is SVMS? 

SVMS is a Northern California, internet-based, health information exchange (HIE). SVMS is sponsored by Northern California  health care providers and health insurers who share and use your information for treatment and payment purposes. They can see certain health, demographic and payment information (your health information) in each other’s records. They can use this information for treatment and payment purposes. For example: 

Your  participating doctors can quickly find certain health information about you, such as your lab and imaging results, from other participating providers who have treated you in the past. 

  • Your  participating doctors, hospital or pharmacy can quickly verify your insurance coverage by checking your enrollment status with participating health insurers. 
  • Your participating providers can make required reports to public health agencies regarding immunizations, communicable diseases, etc. 
  • Your participating health insurer can electronically obtain health information needed to process your claim from the records of participating providers. 
  • Emergency room doctors and care teams can quickly access necessary information about your health in order to maximize your care.

The information is safe, the system is HIPAA compliant, and only those providers who need access to the information, can access it.

Who will have access to my health information? 

Many California providers and health insurers participate in SVMS. You can obtain a current list at http://sacvalleyms.org . Participating providers (such as doctors, hospitals and pharmacies) and health insurers (for their own insureds or for insureds in group health plans they administer), public health agencies, and their staff and contractors will have access for treatment, payment and public health purposes. 

SVMS staff and contractors will have access to provide technical and administrative support. All access will be on a need-to-know basis for treatment, payment and public health purposes. Medical researchers may have access to certain de-identified health information and/or limited data sets. 

How does sharing health information improve patient care? 

Health care providers need your complete health information to accurately diagnose and treat you. Each of your providers may have different portions of your medical record. If they can access each other’s records and see more complete health information, they can provide you with better care. Sharing your health information can help reduce medical  care costs by eliminating unnecessary duplication of tests and procedures. 

What health information will be shared? 

  • Lab and X-ray results
  • Medication and immunization history
  • Transcribed diagnostic and treatment records
  • Records of allergies and drug reactions
  • Other transcribed clinical reports 

Information created after the start date of SVMS in 2015 will be available through SVMS, but only if the provider who has the information is a participating provider and makes the information available. Older health records will not be available through SVMS. 

Participating providers will not share records related to: (1) alcohol or substance abuse treatment programs or mental health treatment (or information likely to be used by such programs, unless you have provided specific consent to your provider for these records to be shared), (2) emergency protective custody proceedings, (3) predictive genetic testing performed for genetic counseling purposes, (4) HIV testing, or (5) STD testing or treatment of minors consented to by the minor. However, information about test results may be available or referred to elsewhere in the record.

Privacy and Security

SacValley MedShare follows all the same state and federal HIPPA privacy regulations as your local doctors and hospitals. Your providers already share patient information necessary to provide safe and timely care. Phone calls, faxes, and postal mail are not the fastest or safest methods for communicating.

SacValley provides a service that allows your doctors to send and receive that information quickly and securely. We never sell patient information for any reason.

Your Right to Privacy

Patients have the right to join or leave the information exchange at any time by submitting the appropriate forms to SacValley MedShare.

 

Patients have the right to request an accounting of disclosures at any time by using one of the forms below.  Please print and mail the forms to the address on the form. 

Los pacientes tienen el derecho de solicitar una contabilidad de revelaciones en cualquier momento usando uno de los formularios a continuación. Por favor imprima y envíe los formularios a la dirección en el formulario.

Opting Out/Revoking Opt Out

The SVMS health information exchange was created to allow your providers of care to share pertinent medical information about you which is all secured and protected in accordance with the Health Insurance Portability and Accountability Act.

El intercambio de información de salud de SVMS fue creado para permitir que sus proveedores de cuidado compartan la información médica pertinente sobre usted que está asegurada y protegida de acuerdo con la Ley de Portabilidad y Responsabilidad del Seguro Médico

To opt out, or revoke a previous opt out, use one of the forms below.
Para inhabilitar o revocar una opción de exclusión anterior, utilice uno de los formularios siguientes

Opt Out Forms

Electronic/Electrónico

* You must have a valid email address to use electronic submission. Authorized representatives opting out for a patient must submit their forms through print and mail.
* Debe tener una dirección de correo electrónico válida para utilizar la presentación electrónica. Los representantes autorizados que opten por un paciente deben presentar sus formularios por correo impreso y por correo.

To Print and Mail/Para imprimir y enviar por correo

Revoke Opt Out Forms/Revokar Opt Out Forms

Electronic/Electrónico

* You must have a valid email address to use electronic submission. Authorized representatives opting out for a patient must submit their forms through print and mail.
* Debe tener una dirección de correo electrónico válida para utilizar la presentación electrónica. Los representantes autorizados que opten por un paciente deben presentar sus formularios por correo impreso y por correo.

To Print and Mail/Para imprimir y enviar por correo