Privacy Policy

Subject to the Terms of Use, SacValley MedShare (“SVMS,” “we,” “us,” and “our”) provides you with access to this website, (the “Site”). SacValley MedShare is committed to protecting your privacy while you use this Site. This Privacy Statement describes and governs how we collect information in connection with your use of the Site and how we use and share that information. By accessing and continuing to use this Site after having an opportunity to review this Privacy Statement, you have accepted the Privacy Statement in its entirety and without modification and consented to our collection, use, and sharing of the information as described in this Privacy Statement. If you do not agree with this Privacy Statement, please exit and do not use the Site.

Importantly, this Privacy Statement applies only to information collected at this Site. It does not apply to information, including medical and health-related information, that is collected by your health care providers or health plans and shared with the SacValley MedShare Health Information Exchange (“Portal”). For information about the data collected and stored on the SacValley MedShare Portal and the privacy protections associated with the SacValley MedShare Health Information Exchange, please contact us at: To access our Privacy Policy for the SVMS Exchange and OPT-OUT Form, visit this page: Privacy Policy and OPT-OUT Forms. These forms are thoughtfully provided in both English and Spanish to cater to our diverse audience.

1. What Information is Collected on the Site?

Collection of Your Personal Information

You may be asked to voluntarily provide your (1) name, (2) organization, (3) email address, (4) telephone number, as well as other personally identifiable information (“Personal Information”), to access some features of the Site or to register for events. By using the Site and providing us with your Personal Information, you consent to our use of such information as described in this Privacy Statement. You may always refuse to provide your Personal Information, which may lead to our inability to provide you with certain products or services.

Information Sent to Us by Your Browser

Certain information about your computer hardware and software is automatically collected when you use the Site. Such information may include your IP address, browser type, domain names, pages within our Site that you visit, how long you stay on our Site and pages, the identity of your Internet Service Provider, the name and version of your operating system, and referring sites. This information cannot be used to identify you unless you identify yourself to us personally. We collect this information to learn what pages and content are most valuable to our users and to improve the Site.

Use of Cookies, Pixel Tags, Web Beacons, and Similar Technologies

Like most sites, SVMS or its business partners may use “cookies,” “pixel tags,” “web beacons,” and other technologies to collect information about your use of the Site. A cookie is a file placed on your computer by a web server using functions provided by your web browser. Cookies help you personalize your online experience and save you time. For example, if you fill out a form on our Site, cookies can help pre-fill certain information the next time you visit our Site. Most web browsers automatically accept cookies, but you can generally change your browser settings to prevent these cookies from collecting your personal information. Disabling cookies does not necessarily disable the use of pixel tags, web beacons, and other technologies that collect information about your use of the Site.

2. How Does SVMS Use the Information It Collects?

In general, we use the information collected on the Site to support and improve its operation and to provide users with the services they have requested. Regarding Personal Information collected on the Site, SVMS may use such information to provide users with the services they have requested. If you have provided us with personal information, we may use this to make you aware of new services SVMS is offering.

3. Does SVMS Share Information with Third Parties?

We may share your information with trusted third-party service providers to help us with the management and operation of the Site, communications activities, web analysis, customer support, and other important services. Although these third-party service providers may not be affiliated with SVMS, they have agreed to maintain the confidentiality of your information. They are not authorized to discuss, disclose, or make any use of your personal information except as necessary to provide such services. We do not sell, rent, or lease our user lists to third parties. However, we may contact you on behalf of a trusted business partner of ours. Our third-party service providers and we may disclose specific individual information if they or we reasonably believe that it is necessary to (1) investigate any suspected misuse of the Site; (2) comply with applicable federal, state, or local laws, rules, regulations, or orders; (3) protect or defend the rights, property, and interests of SVMS, our users, or the interests of our third-party service providers; or (4) under exigent circumstances, to protect the personal safety of users of the Site or the public.

Your information will be held by us for so long as is necessary for the purposes for which it was collected, for the settlement of any potential disputes that may be raised, or otherwise in accordance with legal requirements. Your information may be transferred to another entity that succeeds in all or part of SVMS’s business in connection with a sale, reorganization, consolidation, or merger.

4. What Security Measures Does SVMS Use to Safeguard Personal Information?

We adhere to industry-standard practices and use industry-standard technologies to secure your personal information from unauthorized access, use, or disclosure. We protect the personally identifiable information you provide us on private servers located in a secured and controlled environment. Although we use measures to help protect your information against unauthorized access, use, or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases. Your transmissions are, therefore, at your own risk.

5. Links to Third-Party Sites

Our Site may include links to third-party sites (“Third Party Sites”), which are included to serve as a resource for our users. Links to any Third-Party Sites are not intended to be and should not be interpreted as endorsements of the third-party sites or their respective policies or practices. We encourage you to review the privacy policies of such Third-Party Sites so that you understand how those websites collect, use, and share your information. We are not responsible for the privacy policies or other content on Third Party Sites.

6. Changes to This Privacy Statement

SVMS reserves the right to change this Privacy Statement at any time. We will post any such changes to this Privacy Statement, which changes will become effective after they have been posted. By continuing to use the Site after having an opportunity to review the updated Privacy Statement, you have accepted the revised terms. If you do not agree with such revised terms, please exit and do not use the website.

7. Governing Law

This Privacy Statement will be governed by and construed in accordance with the laws of the State of California without giving effect to its conflicts of law provisions. By accessing or using the Site, you consent and submit to the exclusive jurisdiction and venue of the state and federal courts located in Butte County, California. A printed version of this Privacy Statement will be admissible in judicial and administrative proceedings based upon or relating to this Privacy Statement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

8. Miscellaneous

If any provision of this Privacy Statement conflicts with applicable law, rule, regulation, or order, or if any provision is held invalid by a court with competent jurisdiction, then such provision will be deemed to be restated to reflect as nearly as possible the original intentions of the parties, and the remainder of this Privacy Statement will remain in full force and effect. Any failure by SVMS to insist upon or enforce strict performance of any provision of this Privacy Statement or to exercise any right hereunder will not be construed as a waiver or relinquishment of SVMS’s right to assert or rely upon any such provision or right in that or any other instance, rather, the same will be and remain in full force and effect.

9. How to Contact Us if You Have a Question or Complaint

If you have a question about this Privacy Statement, would like to submit a complaint, or believe that this Privacy Statement may have been violated, please contact us at:

SacValley MedShare
Attn: Executive Director
2485 Norte Dame Blvd. St 370-20
Chico, CA 95928
Or email us at:

This Privacy Statement was last updated May 17, 2024.