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CaliforniaCare360 SacValley MedShare HIE Platform


New HIE Platform Migration launched on February 2nd, 2026 FAQ: Read Important Information Click Here!

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🚨 Attention SacValley MedShare DSM Users! 🚨

The transition to our new SES Direct Secure Messaging (DSM) platform took effect on February 18th, 2026 !

All end users will need to access Direct Secure Messaging through the new CaliforniaCare360™ portal.

👉 To access DSM:

  • Log into the new SacValley MedShare CaliforniaCare360™ portal
  • Click on the Direct Messaging tile on the landing page

If you have an active DSM account but do not see the Direct Messaging tile, please contact our support team right away at support@sacvalleyms.org so we can assist you.

This transition is designed to improve performance, security, and overall user experience. We appreciate your cooperation and look forward to supporting you through this upgrade.

Thank you for being a valued part of SacValley MedShare!